Shipping Policy

Thank you for choosing Broken Luxury for your art needs. We offer worldwide shipping and strive to provide the best possible shipping experience to our customers.

Pricing:

Our shipping fees are based on a flat rate for each country and are calculated based on the destination and the size and weight of the package. Please note that international orders may be subject to customs fees or duties, which are the responsibility of the customer.

Delivery Time:

We process all orders within 1-3 business days. Custom orders may take longer, depending on the complexity of the design and materials requested. Once your order is processed, you will receive a confirmation email with the expected delivery date and a tracking number, if applicable.

Shipping Carrier:

We use reliable and trusted shipping carriers, such as DHL, EMS, and DPD, depending on the destination and the size and weight of the package.

Order Tracking:

We provide tracking information for all orders, which can be tracked online on the website of the shipping carrier.

Shipping Restrictions:

Unfortunately, we are unable to ship to countries that are under embargo or are not serviced by our shipping carriers. If you have any questions about shipping restrictions, please contact us before placing your order.

Shipping Address:

Please ensure that the shipping address you provide is complete and accurate. We are not responsible for orders that are returned to us due to an incorrect or incomplete address.

If your country is not integrated into the shopping process, please contact us through the contact form on our website, and we will do our best to accommodate your shipping needs.

If you have any questions or concerns about shipping, please do not hesitate to contact us. We are always happy to assist you in any way we can.